The Good Garage Scheme: Independent Garage vs Main Dealer | Why Local Garages Are Better Why Independents Are the Smarter Choice for Your Car

Why Independents Are the Smarter Choice For Your Car

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If you've ever booked a car service, you've probably asked yourself the same question: "Should I stick with the main dealer, or go to a local garage?"

Many drivers assume main dealers are the safest bet — especially while the car's under warranty. But that's no longer the case. In fact, choosing a trusted independent garage is often the smarter choice — for your wallet, your convenience and your car. 

Myth-busting: You don't have to use a main dealer

Thanks to the Block Exemption regulations, you can have your car serviced by any qualified independent garage without affecting your manufacturer's warranty. 

As long as they use approved parts and follow the manufacturer's service schedule, your warranty stays intact.

So if a dealer ever tells you, "You must come to us to keep your warranty valid", you can confidently smile and know that's outdated advice. 

The benefits of going independent

Value for money: Independent garages typically have lower overheads than main dealers, enabling them to offer more competitive prices for the same high-quality work. 

Personal service and trust: With an independent, you're often speaking directly to the mechanic who'll work on your car - not a service desk in a large chain. You get honest advice, friendly communication and the reassurance that your custom truly matters. 

Skilled and experienced technicians: Many independent garages are run by experienced technicians who were trained at dealerships before setting up their own workshops. They bring expertise, without inflated hourly rates. 

Flexibility and convenience: Need to drop off your car early? Want a quick look at a warning light? Independent garages are usually more adaptable than main dealers. You're not just another booking number; they can work around your needs. 

Local community focus: Independent garages rely on reputation and repeat business. They're invested in their customers and their community — not in quarterly corporate targets. 

Why the Good Garage Scheme supports independents

The Good Garage Scheme comprises entirely of independent garages that meet strict quality standards. Every member agrees to a Code of Conduct, works to an Industry Standard Service Checklist and welcomes honest customer feedback, published online. 

It's our way of helping motorists find reliable, honest professionals who take pride in their work — and giving independent garages the recognition they deserve.

So next time your car's due for a service or MOT, remember:

The best care doesn't always come from the biggest name. Choose local. Choose trusted. Choose an independent Good Garage Scheme member.

 



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