The Good Garage Scheme: FAQ | The Good Garage Scheme FAQ

Frequently asked questions

Question not listed? Contact us instead

Frequently asked questions

Question not listed? Contact us instead

For motorists

arrow What is the Good Garage Scheme?

The Good Garage Scheme is a network of independent garages that commit to quality maintenance and customer care.

arrow How do I find a Good Garage Scheme member near me?

It's easy... Enter your postcode in the search tool on the Good Garage Scheme website to locate local garages in your area.

arrow What services do member garages offer?

Member garages typically offer:

Servicing, MOT Testing, Mechanical Repairs, Diagnostics and Air Conditioning.

Each garage may offer different services, so it's best to check their individual profiles.

arrow How are garages vetted for the scheme?

Registered garages share the values of the Good Garage Scheme:

Quality, Transparency, Customer Service, Feedback and Aftercare.

arrow Are all garages in the UK part of the scheme?

No, only garages that apply and share the scheme’s values are accepted as members. This ensures quality and consistency across the network.

arrow Can I leave a review for a garage?

Yes! After visiting a member garage, you can leave feedback directly on the website. Reviews help maintain transparency and encourage high standards.

arrow Is there a cost to use the Good Garage Scheme?

No, the scheme is free for motorists. It’s designed to help you find reliable, local garages without any additional fees.

arrow What should I do if I have a complaint?

If you’re unhappy with the service received, please go to the contact form on the website. Here you will find the information to help you.

arrow Who administers the scheme?

The scheme is run by Forté Lubricants Ltd, a company dedicated to quality vehicle maintenance in the automotive service industry.

For garages

arrow What is the Good Garage Scheme?

The Good Garage Scheme is a network of independent garages that commit to quality maintenance and customer care.

arrow What are the requirements to become a member?

To become a member, your garage must share and agree to practise the values of the Good Garage Scheme:

Quality, Transparency, Customer Service, Feedback and Aftercare.

arrow What are the benefits of joining the scheme?

Members benefit from:

Marketing under a national brand

National advertising campaigns to promote your local business

Online customer booking request and feedback system 

Support tools to help your daily work

...plus more!

 

arrow How do I apply to join?

Apply online by completing membership enquiry form with details about your garage, services offered and contact information.

A representative will follow up to discuss the next steps.

arrow Who administers the scheme?

The scheme is run by Forté Lubricants Ltd, a company dedicated to quality vehicle maintenance in the automotive service industry.

Find your local Good Garage

We’ve done the research and found all the best Good Garages in the UK so all you have to do is find your nearest one.

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