How is this feedback score calculated?
This score is calculated by averaging all feedback forms received from this garage's customers since they joined the scheme.
Each garage is rated by the following criteria:
- Helpfulness and attitude of staff.
- Quality of vehicle updates during repair.
- Standard of repairs to your vehicles.
- General satisfaction overall.
And the scores are then collated to give an overall percentage score as listed here.
You can find the individual scores on the garage feedback page, linked from the feedback section at the bottom of this page.
98.2% from 1437 feedbacks
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Headlands Garage is a family business, operating for more than 10 years, in Kettering.
Our aim is to become the most trusted name in car servicing, MOT and repair in Kettering and the surrounding villages.
We believe that our customers’ needs are of the utmost importance. Our entire team has been set up with that principle to the fore.