How is this feedback score calculated?
This score is calculated by averaging all feedback forms received from this garage's customers since they joined the scheme.
Each garage is rated by the following criteria:
- Helpfulness and attitude of staff.
- Quality of vehicle updates during repair.
- Standard of repairs to your vehicles.
- General satisfaction overall.
And the scores are then collated to give an overall percentage score as listed here.
You can find the individual scores on the garage feedback page, linked from the feedback section at the bottom of this page.
98.1% from 1931 feedbacks
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We at Gem-UK Garage are a leading local independent automotive specialist, established in 2010, The Company is owned and managed by ex-John Cooper employees with over 25 years combined experience. We are proud to offer the highest level of customer care and of course workmanship. Good Garage Scheme Regional Feedback Award Runner-Up 2017, 2018 & 2019.