How is this feedback score calculated?
This score is calculated by averaging all feedback forms received from this garage's customers since they joined the scheme.
Each garage is rated by the following criteria:
- Helpfulness and attitude of staff.
- Quality of vehicle updates during repair.
- Standard of repairs to your vehicles.
- General satisfaction overall.
And the scores are then collated to give an overall percentage score as listed here.
You can find the individual scores on the garage feedback page, linked from the feedback section at the bottom of this page.
98.5% from 2572 feedbacks
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JCF is a family-run business established 33 years ago, with the owner servicing & repairing cars in Kingston for 40+ years. JCF and its staff pride themselves on old-fashioned customer service dealing with customers and their cars on a face to face basis, allowing customers to talk to people who actually manage and repair them. Over the years, JCF have invested heavily on training and equipment allowing us to service and repair the modern car to the high standard that we want to achieve.